At Ivy Energy, we’re committed to providing a seamless experience with expert support every step of the way.
Whether you're a resident with questions about your solar bill or a property manager overseeing a community’s solar program,
our dedicated Ivy Tenant Support Team and Account Management Team are here to help.
Ivy Tenant Support Team
Our specialized support team ensures that tenants receive fast, knowledgeable, and friendly assistance for:
- Billing & Account Questions – Understanding your solar statement and payments.
- Utility Account Linking – Step-by-step guidance for connecting your electric utility account.
- Technical Troubleshooting – Support for login issues, account access, and more.
- Program Details – Answers about how Ivy works, estimated savings, and enrollment.
We take pride in delivering responsive, high-quality service to ensure you get the most out of your solar savings.
Need help? Our support team is ready to assist. Visit
ivy-energy.com/support to submit a request.